Refund Policy

Last updated 24 September 2026 · PYeahNo is operated by Epic Legend (Pty) Ltd

1. New subscriptions

When you first subscribe to Premium (monthly or yearly), you can request a full refund within 7 days of that first payment. Your Premium access ends when the refund is issued.

2. Renewals

• Monthly renewals are not refundable, but you can cancel at any time to stop the next charge.
• Yearly renewals: if you forgot to cancel, contact us within 7 days of the renewal charge and we will refund it, provided you haven't used Premium since the renewal.

3. Cancelling

You can cancel anytime from your Account page. Cancelling stops future payments, and you keep Premium until the end of the period you've already paid for. We don't give partial refunds for unused time, except as described here or where the law requires it.

4. How to request a refund

Email hello@pyeahno.com from the address on your account and tell us which payment you’d like refunded, or request it directly from Paddle.com, our Merchant of Record, via the link in your receipt or at paddle.net. Refunds are issued by Paddle.

Approved refunds go back to your original payment method within 14 days of approval. Card refunds usually show within 3–5 working days, and PayPal refunds within about 2 days, depending on your bank.

5. Your statutory rights

This policy does not affect your rights under consumer law. If the law where you live gives you a longer cancellation or refund period (for example, 14 days for consumers in the EU and UK), that longer period applies. If the Service has a fault we can't fix, you're entitled to a remedy under the Consumer Protection Act and similar laws.

6. Company